Cross- Functional Teams : Working with Allies, Enemies, and Other Strangers, Completely Revised and Updated
February 2003, Jossey-Bass
1. The World of Cross-Functional Teams.
2. The Competitive Advantages of Cross-Functional Teams.
3. Overcoming Barriers and Obstacles to Teamwork.
4. Leading Cross-Functional Teams: It's a Tough Job!
5. Empowering Teams to Do the Job.
6. Setting Goals for Shared Commitments.
7. Building Bridges Outside the Team.
8. Appraising Teamwork and Team Members.
9. Team Pay for Team Play.
10. Learning as a Team Event.
11. Team Size: Small Is Beautiful.
12. The Team Working Together.
13. Management's Role in Building a Team-Based Organization.
14. Jump-Starting the Change to Cross-Functional Teams.
Resources for Cross-Functional Teamwork.
Fighting the Forces of Evil.
Case Study One: Creating the Climate for Cross-Functional Teams.
Case Study Two: A Virtual Cross-Functional Team Story.
Case Study Three: A Network of Cross-Functional.
Teams Responds to the 9/11 Crisis Case Study Four: A Permanent Cross-Functional.
Team in the Public Sector Survey of Cross-Functional Teamwork.
Michael Zaccaro, vice chairman, Phillips-Van Heusen Company
"Being successful in today's fast-paced global business
environment requires many divisions and departments to work
collaboratively on teams. Cross-Functional Teams by Glenn
Parker provides a very real perspective and actual solutions for
integrated teams to enssure that the best talent, experience, and
ideas are applied to meet the business needs. From my personal
experience, his ideas and solutions work."
Peter B. Corr, senior vice-president, Science and Technology, Pfizer, Inc.
"If you are truly committed to making real teamwork a part of
your company's culture, this is a must read. Glenn Parker leads the
reader initially to an awakening and then to the ultimate
conclusion that cross-functional teams are essential to maximizing
your organization's effectiveness. This book provides a detailed
roadmap first to diagnosis and then to directing a journey to
greater performance. I am now a convert."
Robert Bitterman, president, Dermik Laboratories
"Parker's book fills an important void in the world of team
performance. It is loaded with practical examples from many
different situations that can help anyone strengthen
cross-functional teaming efforts."
Jon Katzenbach, senior partner, Katzenbach Partners, and coauthor, The Wisdom of Teams
"This book will be valuable in many ways to people leading or
supporting cross-functional teams in many industries. And it will
be valuable to those industries through its use in the college
classroom. With increasing emphasis on teaming skills in
engineering, accounting, marketing, and other disciplines, exposure
to the contents of this book will build the pool of talent that
companies can tap when they hire those graduates."
Michael Beyerlein, director, Center for the Study of Work Teams, University of North Texas