 Understanding and Managing Public Organizations, 3rd Edition
ISBN: 978-0-7879-6561-7
Hardcover
512 pages
September 2003, Jossey-Bass
US $60.00
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Preface.
The Author.
PART ONE: THE DYNAMIC CONTEXT OF PUBLIC ORGANIZATIONS.
1. The Challenge of Effective Public Organization and Management.
2. Understanding the Study of Organizations: A Historical Review.
3. What Makes Public Organizations Distinctive.
4. Analyzing the Environment of Public Organizations.
5. The Impact of Political Power and Public Policy.
PART TWO: KEY DIMENSIONS OF ORGANIZING AND MANAGING.
6. Organizational Goals and Effectiveness.
7. Formulating and Achieving Purpose: Power, Strategy, and Decision Making.
8. Organizational Structure, Design, Technology, and Information Technology.
9. Understanding People in Public Organizations: Values and Motives.
10. Understanding People in Public Organizations: Theories of Work Motivation and Work-Related Attitudes.
11. Leadership, Managerial Roles, and Organizational Culture.
12. Teamwork: Understanding Communication and Conflict in and Among Groups.
PART THREE: STRATEGIES FOR MANAGING AND IMPROVING PUBLIC ORGANIZATIONS.
13. Managing Organizational Change and Development.
14. Advancing Effective Management in the Public Sector.
References.
Name Index.
Subject Index.
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