 What Do I Say?: Communicating Intended or Unanticipated Outcomes in Obstetrics
ISBN: 978-0-7879-6654-6
Hardcover
192 pages
April 2003, Jossey-Bass
US $42.00
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Foreword (David S. Guzick).
Preface.
The Authors.
1. The Legal Context for Disclosing Bad News.
2. Consent as a Process.
3. The Challenge of Full Disclosure.
4. Conversations to Diffuse Anger.
5. Conversations to Educate.
6. Conversations to Improve Quality of Care.
7. Where Do We Go from Here?
Notes.
Index.
