 The Ethics Challenge in Public Service: A Problem-Solving Guide, 2nd Edition
ISBN: 978-0-7879-6756-7
Hardcover
384 pages
March 2005, Jossey-Bass
US $48.00
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Preface.
Acknowledgments.
The Authors.
Introduction: Ethics in Public Service.
PART ONE: ETHICAL RESPONSIBILITIES OF PUBLIC MANAGERS.
1 What Is Important in Public Service?
2 Obeying and Implementing the Law.
3 Serving the Public Interest.
4 Taking Individual Responsibility.
PART TWO: TOOLS FOR PERSONAL DECISION MAKING.
5 Finding Solid Ground: Ethical Standards and Reasoning.
6 Resolving Ethical Dilemmas: Strategies and Tactics for Managers.
7 Understanding Who and What Matters: Stakeholder Analysis.
PART THREE: ETHICS AND THE ORGANIZATION.
8 Designing and Implementing Codes.
9 Broadening the Horizon.
10 Building an Ethical Agency.
Afterword: The Job Ahead.
Resource A: Chronology of Theoretical and Applied Ethics in Public Service (Work in Process).
Resource B: Selected Internet Resources.
Resource C: Tools for Making Ethical Decisions.
References.
Name Index.
Subject Index.
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