Beyond Neutrality: Confronting the Crisis in Conflict Resolution
May 2004, Jossey-Bass
Part One: The Crisis.
1. Conflict Resolution: A Field in Crisis.
2. The Resistance to Conflict Resolution.
3. The Use (and Misuse) of Mediation.
4. Ten Beliefs That Get in Our Way.
5. Conflict Resolution and Society.
Part Two: From Resolution to Engagement.
6. The Power of Engagement.
7. The Conflict Specialist.
8. Embracing Advocacy.
9. Redefining Conflict Resolution.
About the Author.
- The first book to offer an insider's critique of the profession of mediation, arbitration, and alternative dispute resolution -- and a rallying cry on how to move on.
- A timely book that isn't afraid to ask the tough questions about the practice of conflict resolution.
- Concludes that conflict resolution has stalled but still has unrealized potential and must move to a new level of skill, acceptance, and productivity.
- Urges practitioners to go beyond neutrality to redefine conflict resolution at a level of participation more appropriate to the current era
Bernie Mayer is a star in the world of conflict resolution, bestselling author, and extremely popular speaker and trainer.
--William Ury, co-author, Getting to Yes and author, The Third Side
“Takes us into challenging and potentially transforming
territory by shedding light on how too narrow a commitment to
neutrality or an exclusive focus on ‘resolving’
disputes can limit our usefulness in the clashes of passion,
positions, and power struggles inherent in how people actually
confront (and avoid) their deepest conflicts.”
--Gail Bingham, president, RESOLVE, Inc.
“As professional fields develop, people look back and
identify a few books that stand out because they marked
turning points wherein the stroke of a pen incisively pushed both
theory and practice to a higher plane of understanding and purpose.
Beyond Neutrality will mark such a place for the conflict
resolution field in the first decade of this century.”
--John Paul Lederach, professor, the Kroc Institute and Eastern Mennonite University
“This book will inspire conversations that will shape our
field for years to come.”
--David Hart, CEO, Association for Conflict Resolution
“Guaranteed to spark lively debate and
--Nina Meierding, former president, Academy of Family Mediators
“The first major step toward the field’s
--Christopher Honeyman, director, Broad Field Project
"Berine Mayer's book is honest, forthright, nd filled with wise
and loving criticism for the field of conflict resolution heas
significantly helped to build."
--Jay Rothman, president, ARIA Group, and author, Resolving Identity-Based Conflict in Nations, Organizations and Communities
“Mayer exposes some tough realities that focus on how we
have limited our identity, narrowly defined what we do, and why
disputants don’t always like what we have to
--Brian Polkinghorn, associate professor, Conflict Analysis and Dispute Resolution, and executive director, Center for Conflict Resolution, Salisbury University
“Beyond Neutrality is a foundational work for
creating a deepened, more robust field. The premises of this book
will be debated, revised, and expanded, but they will set the
agenda for our field for the next generation.”
--Carl Schneider, director, Mediation Matters, Bethesda, Maryland