Elaine Biech is president and managing partner of ebb associates, inc., an organizational development firm that helps organizations work through large-scale change. Biech has been in the training and consulting field for more than two decades working with business, government, and nonprofit organizations. She is the author or editor of dozens of professional books including The Business of Consulting, The Consultant's Legal Guide, The Consultant's Quick Start Guide, Successful Team-Building Tools, and The Pfeiffer Annuals, all from Jossey-Bass/Pfeiffer.