The 2R Manager: When to Relate, When to Require, and How to Do Both Effectively

Peter E. Friedes is former CEO of Hewitt Associates, an international human resources consulting firm. During his twenty-three-year tenure, Hewitt Associates grew over 20 percent per year and was featured in the book The 100 Best Companies to Work For in America. Friedes has taught at Northwestern's Kellogg Graduate School of Management and has been a guest lecturer at Harvard, Emory, and the University of Michigan.