This article summarizes the findings of a nine-month study correlating global business team behavior with productivity. It offers five intervention/training methods for facilitating productivity in diverse and dispersed teams, either virtually or fact-to-face. These methods center around a team working on its actual task: to integrate business and intercultural communication competencies, leverage differences as personal traits based on culture rather than as stereotypes or generalized representations, and teach team members to be both process facilitators and cultural interpreters. Contributed by Dianne Hofner Saphiere

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