High Commitment High Performance: How to Build A Resilient Organization for Sustained Advantage
August 2009, ©2009, Jossey-Bass
Douglas R. Conant, president and chief executive officer, Campbell Soup Company
Praise for High Commitment, High Performance
"It is seldom that I read a book about leadership and get
excited; this one did that to me. The author has found values and
aspects of leadership that have worked well for long term execution
of strategies. For Boards and CEOs, this is a great book."
—Leif Johansson, president and chief executive officer, Volvo Group
"Resilience promises to be the distinguishing characteristic of
companies that will prosper from the current economic crisis. Mike
Beer's new book is a compelling manual for success in this new
—Ravi Venkatesan, chairman, Microsoft India
"A must read for leaders who want to develop an edge by building
a resilient organization for competitive advantage. Beer's views
and recommendations are based on extensive research."
—Ram Charan, Ram Charan Associates and co-author of the bestselling book, Execution: The Discipline of Getting Things Done
"With decades of teaching and research and close engagement with
companies, Michael Beer has written a book that not only makes the
case for building a high commitment organization, but also provides
practical advice for doing it."
—Jeffrey Pfeffer, professor, Stanford Business School and author, The Human Equation: Building Profits by Putting People First
"Beer brings a multi-disciplinary perspective from his extensive
experience in industry and academia to reveal how leaders of HCHP
organizations break through internal barriers and manage multiple
tensions in their quest for sustainable value-creation."
—Robert Kaplan, professor, Harvard Business School and co-author, The Execution Premium and The Balanced Score Card
"Mike Beer brings his wealth of research and experience to
provide fresh insights to the enduring question of what makes
companies succeed over the long run. I have utilized many of the
principles successfully and recommend them to any corporate leader
committed to building an outstanding organization."
—Ed Ludwig, chairman and chief executive officer, Becton Dickinson
1 Introduction 1
PART ONE: THE HIGH COMMITMENT, HIGH PERFORMANCE ORGANIZATION 17
2 Pillars of High Commitment, High Performance Organizations 19
3 Principled Choice and Discipline Are Essential 51
4 Building the High Commitment, High Performance System 79
PART TWO: WHAT STANDS IN THE WAY 91
5 Hidden Barriers to Sustained High Commitment and High Performance 93
PART THREE: LEADERSHIP AND LEARNING CHANGE LEVERS 119
6 Lead a Collective Learning Process 121
7 Enable Truth to Speak to Power 157
PART FOUR: ORGANIZATION DESIGN CHANGE LEVERS 187
8 Manage Organizational Performance Strategically 189
9 Organize for Performance and Commitment 223
10 Develop Human and Social Capital 255
PART FIVE: TRANSFORMING THE ORGANIZATION 293
11 Embrace E and O Change Strategies 295
12 Epilogue 327
End Notes 333
The Author 391
Michael Beer is Cahners-Rabb Professor of Business Administration, Emeritus at Harvard Business School and chairman of TruePoint, a research-based consultancy. Beer is the author or coauthor of nine books including Managing Human Assets and the award-winning The Critical Path to Corporate Renewal.
Buy Both and Save 25%!
High Commitment High Performance: How to Build A Resilient Organization for Sustained Advantage (US $39.95)
Total List Price: US $66.95
Discounted Price: US $50.21 (Save: US $16.74)