 
Designing Solutions for Your Business Problems: A Structured Process for Managers and Consultants
ISBN: 978-0-7879-7266-0
Adobe E-Book
November 2003, Jossey-Bass
US $50.00
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"It elegantly, concisely, and persuasively shows consultants how to more effectively structure their problem solving." (Consulting to Management, Vol 15. No. 4, 6/1/2004)
