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KNOWLEDGE FOR GENERATIONS

WILEY - KNOWLEDGE FOR GENERATIONS

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Cover image for product 0787973270
Why Don't You Want What I Want?: A Download from The 2004 Pfeiffer Annual (Volume 2, Consulting)
Elaine Biech (Editor)
ISBN: 978-0-7879-7327-8
Downloadable content
April 2004, Pfeiffer
US $10.00 Add to Cart

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  • Description
  • Author Information
At times, knowing how to increase support and minimize resistance can be extremely challenging. In this targeted 6-item assessment, participants will begin to understand that when they attempt to influence others, they need support at three levels:
  • Level 1 focuses on understanding. Do people get it or don t they?
  • Level 2 focuses on the emotional reaction people have to the idea itself. Do they like it or dislike it?
  • Level 3 focuses on the participants relationship with the other person or group. Do they have trust and confidence or don t they?

Includes scoring instructions and follow-up instructions. Contributed by Rick Mauer.



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