The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Leader's Guide
December 2004, Pfeiffer
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Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others’ self-esteem. How to Speak Up Without Putting Others Down, Leader’s Guide from the popular 60-Minute Active Training Series offers facilitators a ready-made, effective one hour program that will teach participants to express themselves clearly, directly, and tactfully. Specifically, participants will learn how to
- Express themselves in a straightforward way¾without offending others
- Stand their ground, tactfully even in the face of resistance
- Persist with people who fail to fo