eXtreme Project Management: Using Leadership, Principles, and Tools to Deliver Value in the Face of Volatility
October 2004, Jossey-Bass
Preface: Out of the Darkness.
Introduction: Into the Light.
How eXtreme Projects Are Different.
Ready, Fire, Aim.
How eXtreme Project Management Is Different.
Changing the Paradigm.
Part One: The New Reality.
1 Developing a Quantum Mind-Set for an eXtreme Reality.
Is There a Method to Your Madness?
Newtonian Neurosis and the eXtreme Project Manager.
Do You Walk Your Talk?
It’s Jazz, Not Classical Music.
Toward Peaceful Coexistence.
2 The eXtreme Model for Success.
Two Keys to Success.
What Is a Project? A New Definition.
What Is Project Management? A New Definition.
What Is an eXtreme Project?
What Is eXtreme Project Management?
How Is Success Measured on an eXtreme Project?
Who Holds a Stake in Success?
What Are the Elements of the eXtreme Model for Success?
Putting in Place the Skills, Tools, and Environment to Succeed: The 5 Critical Success Factors.
Part Two: Leadership Skills for an eXtreme World.
3 Leadership Begins with Self-Mastery.
The Project-Crazy Organization.
The Formula for Self-Misery.
The Formula for Self-Mastery.
Taking It to a Higher Court.
4 The eXtreme Project Manager’s Leadership Role.
The eXtreme Project Manager’s Role.
Stakeholders: The eXtreme Project Management Context.
Your Role as Process Leader.
Nine Reasons That eXtreme Project Managers Fail.
You Are More Powerful Than You May Realize.
When Commitment Is Not Obtainable.
5 Principles, Values, and Interpersonal Skills for Leading.
The 4 Accelerators: How to Unleash Motivation and Innovation.
The 10 Shared Values: How to Establish the Trust and Confidence to Succeed.
The 4 Business Questions: How to Ensure the Customer Receives Value Each Step of the Way.
Developing Interpersonal Skills for an eXtreme World.
Principles of Effective Communication.
How to Negotiate.
How to Resolve Conflict.
When All Else Fails.
6 Leading the eXtreme Team.
Characteristics of Teams.
Establishing the Core Team.
Creating the Conditions for Successful Teamwork.
The Keys to Running Productive Meetings.
Decision Making and Problem Solving.
How to Earn the Right to Lead the Process.
7 eXtreme Stakeholder Management.
The Stakeholder Challenge.
The Stakeholder Universe.
Managing Your Stakeholders.
The Role of the Steering Committee.
How to Combat the Phantom Approval Virus.
Managing Change: You’ve Built It, But Will They Come?
Business Question 4: Is It Worth It to You?
Part Three: The Flexible Project Model.
8 Visionate: Capturing the Sponsor’s Vision.
Getting Answers to Business Question 1: Who Needs What and Why?
The First Sponsor Meeting.
Beginning Work on the Project Prospectus.
The Second Sponsor Meeting.
9 Visionate: Establishing the Collective Vision.
Preparing for the Third Sponsor Meeting.
Go or No Go: The Third Meeting with the Sponsor.
Getting Ready for the Scoping Meeting.
Conducting the Scoping Meeting.
After the Meeting.
10 Speculate: The Planning Meeting.
Preparing for the Planning Meeting.
The Twelve-Step Planning Meeting Process.
11 Speculate: Postplanning Work.
Assessing the Project Management Infrastructure.
Estimating Financial Requirements.
12 Innovate: Learning by Doing.
The Underlying Dynamics.
Applying the SCORE Model.
The Goal of the Innovation Cycle.
13 Reevaluate: Deciding the Project’s Future.
What Reevaluate Is Not.
The Reevaluate Process.
14 Disseminate: Harvesting the Payoff.
What Happened to Business Question 4: Is It Worth It?
The Turnover Point.
The Stabilization Period.
The Project Review Meeting.
Part Four: Managing the Project Environment.
15 Real-Time Communication.
What Are the Basic Communications
Needs of Stakeholders? 418
What Are the Hallmarks of a Viable Real-Time
What Specific Real-Time Features Do You Need?
Where Do You Find Affordable, Quick-Start Solutions?
What Are the Technical Considerations for Planning and Running Virtual Meetings?
What Do You Need to Know in Planning and Running Web Conferences?
What’s the Big Trap to Watch Out For?
16 Agile Organization: A Senior Management Briefing.
The New Dynamics of Projects.
How Top Managers Can Undermine Effective Project Management.
The Role of the Project Sponsor.
Becoming an Agile Organization: Best and Worst Practices.
Landing on Common Ground.
Making the Transition.
The World Is Only Going to Become More extreme.
Afterword by Robert K. Wysocki.
eXtreme Tools and Techniques.
Self-Mastery Tools and Techniques.
Interpersonal Tools and Techniques.
Project Management Tools.
--Wayne G. Dix, PMP, AXA Financial
“Inspiration for all of us in the project management
--Wes Balakian, PMP, chairman and executive advisor, PMI E-Business SIG; and President, TSI
"Not simply a book. It is a mind-expanding experience!"
--Gary R. Heerkens, PMP, CPM, CBM, PE, president, Management Solutions Group, Inc.
“A profoundly thoughtful and useful approach to managing
the chaotic projects of our time.”
--Ed Mahler, PMP, president, Project Administration Institute; and president, PMI Westchester, New York, chapter
“A much-awaited alternative to traditional project
--Lauri Koskela, professor, the University of Salford
“Concrete tools for when traditional project management
approaches aren't cutting it."
--Victoria Tucker, president, Zero Boundary Inc.
“Doug shows us how to rise above chaos and ambiguity and
to achieve results without driving ourselves mad in the
--John J. Turanin, vice president, corporate planning and program management, Aradigm Corporation
“Belongs front and center on our desks where we can use it
on a daily basis.”
--William Jacobson, director, project management, Wyeth Research
“A paradigm shift. Universally applicable, beneficial for
all projects. Refreshing and delightful.”
--Randall L. Englund, author, Creating an Environment for Successful Projects
“A strong dose of reality and a long-awaited
--Jim McDonough, Ph.D., PMP, senior research scientist, Eli Lilly and Company
“Doug DeCarlo adds power and insight to the growing effort
to reform project management.”
--Gregory Howell, PE, Lean Project Consulting
“Doug DeCarlo is leading those of us in the IS/IT
profession into a new and much-needed arena of speed, yet
high-quality systems development.”
--Joan Knutson, PM, Guru Unlimited
“An approach that will greatly increase chances of
successfully delivering business value.”
--John Thorp, president, The Thorp Network Inc.; and author, The Information Paradox
“I highly recommend this book to anyone facing challenging
--Zed Day, CIO, University of Kentucky Medical Center