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The Trainer's Journey to Competence: Tools, Assessments, and Models

ISBN: 978-0-7879-7523-4
336 pages
August 2005, Pfeiffer
The Trainer

Description

The Trainer’s Journey to Competence draws on Jean Barbazette’s thirty-five years of experience in training trainers. The book serves as both a useful source of career advice for those in the training field, and as a starting point for creating a role-specific professional development plan. Professional trainers can use this resource to assess their knowledge, skills, and attitudes and use this information to create an individual development plan. The book can be equally helpful when creating internal training certification programs for organizations.
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Table of Contents

Contents of the CD-ROM.

Acknowledgments.

Introduction.

Chapter 1: What Is a Training Function?

The Purpose of a Training Function.

Centralized and Decentralized Training Functions.

Chapter 2: What Is a Competency?

Competency Defined.

How Competencies Are Built from Knowledge and Skill.

How Competencies Are Measured.

Suggested Uses for Competency Checklists.

Steps to Set Up a Competency Measurement Process.

Chapter 3: Trainer or Instructor Competencies.

Competencies Required of Trainers or Instructors.

Competency Checklists for the Trainer or Instructor.

How to Use the Competency Checklists.

Trainer or Instructor Development Plan.

Chapter 4: Facilitator or Coach Competencies.

Competencies Required of Facilitators or Coaches.

Competency Checklists for the Facilitator or Coach.

How to Use the Competency Checklists.

Facilitator or Coach Development Plan.

Chapter 5: Course Designer Competencies.

Competencies Required of a Course Designer.

Competency Checklists for Course Designers.

How to Use the Competency Checklists.

Course Designer Development Plan.

Chapter 6: Training Manager Competencies.

Competencies Required of a Training Manager.

Competency Checklists for the Training Manager.

How to Use the Competency Checklists.

Training Manager Development Plan.

Chapter 7: Training Coordinator Competencies.

Competencies Required of a Training Coordinator.

Competency Checklists for Training Coordinators.

How to Use the Competency Checklists.

Training Coordinator Development Plan.

Chapter 8: Being a Department of One.

Sorting Priorities.

Competency Checklist for a Department of One.

Making a Training Plan.

Presenting a Training Plan.

Chapter 9: How to Develop Internal Certification Programs.

Developing a Certification Program in Your Organization.

Choosing Between Internal or External Certifying Authority.

Defining Certificates and Certification.

Using Developed Competencies to Plan a Certificate or Certification Program.

Demonstrating Competence and Understanding Versus Performing.

Introducing Training Competencies in the Organization.

Measuring Competencies: Self, Peer, and Supervisory Assessments.

Setting Up Feedback and Development Processes.

Gaining Agreement on a Certification Program.

Using Certification Programs: Cautions.

Resources.

Sample Competency Checklists and Development Plans.

Glossary.

Bibliography.

Index.

About the Author.

How to Use the CD-ROM.

Pfeiffer Publications Guide.

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Author Information

Jean Barbazette is the president of The Training Clinic, a training consulting firm, and author of Instant Case Studies and Successful New Employee Orientation, Second Edition, from Pfeiffer, and The Trainer's Support Handbook.
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Reviews

"A valuable resource for anyone involved in training and performance improvement. Jean has done a marvelous job analyzing the key functions performed by training professionals. The clear and concise checklists, tools and templates should help the reader to better assess the successful behaviors needed to manage, design, and deliver effective learning solutions."
--Michael Nolan, president, Friesen, Kaye and Associates

"Barbazette has taken the mystery out of competencies...her book is comprehensive, yet simple and straightforward."
--Judith Hale, Hale Associates, and author, Performance-Based Certification

"It takes a senior practitioner like Jean to ‘tell it like it is’ with this great sourcebook for those who want to grow their current skill set."
--Dr. Beverly Kaye, founder and CEO, Career Systems International, and author, Up is NOT the Only Way

"Here is the beginning of a great series that experienced trainers have been waiting for. The templates are great job aids for trainers, course designers, training managers and coordinators."
--Mel Silberman, president, Active Training, author, Active Training and 101 Ways to Make Training Active

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