Job Aids and Performance Support: Moving From Knowledge in the Classroom to Knowledge Everywhere
November 2006, Pfeiffer
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Lisa Schafer develops enterprise systems for Fortune 100 clients, writes courseware, delivers seminars, and administers industry benchmarking surveys. Her career blends her human resources expertise with her technical aptitude. She directs comprehensive compensation surveys in the pharmaceutical and consumer products industries and serves as a consultant in the performance analysis and improvement arena.
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