Job Aids and Performance Support: Moving From Knowledge in the Classroom to Knowledge Everywhere
November 2006, Pfeiffer
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—Mary L. Broad, international consultant and author, Beyond Transfer of Training
"This is PS, performance support that isn't always electronic or part of an elaborate system. A simple, inexpensive sticky note, map, wizard, reference card, poster or cheat sheet can be just as effective as pricier techniques. This book is chock full of fresh thinking and useful solutions."
—Jay Cross, Internet Time Group, and author, Informal Learning
"Job Aids and Performance Support in the Workplace gives us everything we've ever wanted to know about these invaluable tools and techniques! Allison Rossett and Lisa Schafer have created a comprehensive, pragmatic, and very readable guide. The authors don't exaggerate when they claim it's 'knowledge everywhere.' "
—Pat Crull, chief learning officer, Time-Warner
"Have you thought of city-wide Internet access as a service to citizens, like water, electricity, and trash collection? Well, why not? Once again, Allison Rossett has spoken in her practical and engaging way. She and Lisa Schafer made me think in new ways and remember why I got into the performance improvement business in the first place. Like every good teacher, Rossett somehow makes you feel you 'already knew it,' and you are eager to get started anew."
—Charlotte Donaldson, learning and development associate, Booz Allen Hamilton
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Job Aids and Performance Support: Moving From Knowledge in the Classroom to Knowledge Everywhere (US $63.00)
Total List Price: US $115.00
Discounted Price: US $86.25 (Save: US $28.75)