Advanced Facilitation Strategies: Tools and Techniques to Master Difficult Situations
August 2005, Jossey-Bass
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Both novice and seasoned facilitators who have had firsthand experience designing and leading meetings will benefit from this reality-based playbook. Advanced Facilitation Strategies is filled with the information facilitators need to
- Become better at diagnosing facilitation assignments and creating effective process designs
- Broaden their repertoire of tools to make impromptu design changes whenever they are needed
- Learn to be more resilient and confident when dealing with dysfunctional situations and difficult people.