Jo-Ann C. Byrne is director of healthcare education for Wuesthoff Health System, in Rockledge, Florida, where she oversees all education, training development, and implementation activities for the two hospital system. She is a former lieutenant in the U. S. Navy Nurse Corps and has held senior management and consultant positions with Deloitte Consulting Group and Booz, Allen & Hamilton.

Richard T. Rees is president of Rees and Associates, Inc., a Lakeland, Florida–based private consulting firm centering on learning technology, leadership development, team development, and educational efficiencies.¿He is an experienced seminar leader focusing on management and organizational issues and an adjunct professor at Nova Southeastern University, Fort Lauderdale, Florida.