  Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
ISBN: 978-0-7879-7919-5
Hardcover
208 pages
April 2005, Jossey-Bass
US $45.00
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GALBRAITH: is well recognized name and his book, Designing Organizations, New & Revised has sold very well into Org Theory Courses (1600 copies to date)
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CUSTOMER CENTRIC DESIGN: is a hot topic in organizational theory. This book combines the best thinking in organizational design with a customer focus.
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INSTRUCTOR'S GUIDE: will be available on publication at www.wiley.com\college\galbraith
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Buy Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
(List Price: US $45.00)
with Designing Organizations: An Executive Guide to Strategy, Structure, and Process, New and Revised (List Price = US $46.00) Cannot be combined with any other offers. Learn more. |
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