PeopleSmart Participant Workbook
November 2005, Pfeiffer
- assess skill levels for each of the eight PeopleSmart skills.
- select specific job-related situations in which to improve skills.
- practice and apply three ways to develop each skill.
- develop action plans to further practice each skill.
You ll gain a greater awareness of interpersonal strengths and weaknesses, inspiration to work on interpersonal fitness, and advice you can use to get started immediately.
MODULE 1: WORKING PEOPLESMART.
MODULE 2: UNDERSTANDING PEOPLE.
MODULE 3: EXPRESSING YOURSELF CLEARLY.
MODULE 4: ASSERTING YOUR NEEDS.
MODULE 5: EXCHANGING FEEDBACK.
MODULE 6: INFLUENCING OTHERS.
MODULE 7: RESOLVING CONFLICT.
MODULE 8: BEING A TEAM PLAYER.
MODULE 9: SHIFTING GEARS.
MODULE 10: PEOPLESMART DAY-BY-DAY.
Freda Hansburg is vice-president of Active Training. Silberman and Hansburg are the authors of PeopleSmart: Developing Your Interpersonal Intelligence.