![]() Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
ISBN: 978-0-7879-7958-4
Adobe E-Book
188 pages
May 2005, Jossey-Bass
US $42.00
This price is valid for United States. Change location to view local pricing and availability. Other Available Formats: Hardcover
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Jay R. Galbraith is a senior research scientist at the Center for Effective Organizations at the University of Southern California. He is professor emeritus at the International Institute for Management Development in Lausanne, Switzerland. Galbraith is the author of numerous books, including Designing Organizations, Designing the Global Corporation, and Tomorrow's Organization, all from Jossey-Bass.

