Quantitative Methods in Health Care Management: Techniques and Applications
August 2005, Jossey-Bass
About the Author.
1. Introduction to Quantitative Decision-Making Methods in Health Care Management.
3. Decision Making in Health Care Facilities.
4. Facility Location.
5. Facility Layout.
10. Resource Allocation.
11. Supply Chain and Inventory Management.
12. Quality Control.
13. Project Management.
14. Queuing Models and Capacity Planning.
—Donald M. Steinwachs, Fred and Julie Soper Professor of Health Policy and management chair, Department of Health Policy and Management, director, Health Services Research and Development Center, Bloomberg School of Public Health, Johns Hopkins University
"Improving quality, reducing costs, and enhancing patient flow
in the health care system require competencies in understanding and
applying a myriad of quantitative methods. Dr. Ozcan’s
text provides a comprehensive set of methods that should be
included in the repertoire of knowledge and action for
today’s health care administrator, spanning tactical,
operational, and strategic decision making and analysis."
—Sandra Potthoff, associate professor and director, Master of Healthcare Administration, Department of Healthcare Management, University of Minnesota
"As health care organization leaders use data more consistently
in decision making, it is important they understand the
quantitative methods that help convert data to information.
Quantitative Methods in Health Care Management provides
important insights into the various quantitative methods, detailing
many different problems and their solutions. It contains numerous
helpful exhibits and graphics that explain and demonstrate the
methods presented. It also provides a readable narrative for the
manager who wants a high-level refresher on quantitative
—Sister Patricia Eck, chairperson, board of directors, Bon Secours Health System Inc.
"As the efficient and effective delivery of health care services
becomes more difficult, the decision processes utilized by the
health care executive will distinguish the successful organization.
Dr. Ozcan’s book does an effective job of describing these
analytical techniques, probable application scenarios, and
supporting discussion. This book should be of value to both
the educational and practicing community."
—Richard M. Bracken, president and Chief Operating Officer, Hospital Corporation of America (HCA)