Using Individual Assessments in the Workplace: A Practical Guide for HR Professionals, Trainers, and Managers
July 2006, Pfeiffer
Foreword by Adrian Furnham.
For Whom Did We Write This Book?
What Are Our Recommendations?
How Is This Book Organized?
2. The Practice of Individual Assessment.
What Is Individual Assessment?
What Does an Assessor Need to Know?
The Three Levels of Assessor Competencies.
The Individual Assessment Model.
Information Technology and Individual Assessment.
3. Psychological Measurement.
The Normal Distribution Curve.
The Role of the Assessor.
Classification of Psychological Tests.
4. Collecting and Analyzing Assessment Data.
Using the Five-Step Model of Individual Assessment.
Hard and Soft Data.
Assessment Procedures and Choices.
Reporting and Follow-Up Choices.
5. Developing and Integrating Individual Assessment Data.
Processing the Database.
6. Reporting Individual Assessment Results.
The Focus of a Final Report.
Content and Style.
Drawing Conclusions and Making Recommendations.
A Decision-Making Model.
A Forty-Question Checklist.
Individual Assessment for Development.
Future-Oriented Job Analysis.
Appendix A: Recommended Readings.
Appendix B: Sample Position Description.
Appendix C: Introduction to Job Analysis.
Appendix D: First-Line Management/Supervisory Level Competency Model.
Appendix E: Senior Management/Executive Level Competency Model.
Appendix F: Sample Individual Assessment Report on Applicant for Administrative Assistant Position.
Appendix G: Sample Assessment Report—Supervisor/First-Line Manager.
Appendix H: Sample Individual Assessment Report—Management and Executive Level.
Appendix I: Selected Tests and Publishers.
About the Authors.
After receiving his bachelor’s degree with honors from the City College of New York, Dr. Goodstein went on to receive both an M.A. and Ph.D. from Columbia University, both in psychology. A holder of the Diploma in Clinical Psychology of the American Board of Professional Psychology, Dr. Goodstein is a Distinguished Practitioner of the National Academy of Practice. He is a licensed psychologist in both California and the District of Columbia. Dr. Goodstein is listed in Who’s Who in America and American Men and Women in Science.
Since completing a three-year term as executive vice president and chief executive officer of the American Psychological Association, psychology’s national membership association, in 1988 he has been engaged in consulting, research, and writing. Prior to APA, Dr. Goodstein had a distinguished academic career, including professorships at the Universities of Iowa, Cincinnati, and Arizona State, where he served as chair of the Department of Psychology. In addition, he has been a Fulbright Senior Lecturer (Professor) at the Vrije Universiteit in the Netherlands. After leaving academia and prior to joining APA, he was president and later chairman of the board of University Associates, Inc., now Pfeiffer.
Erich P. Prien, Ph.D., an industrial/organizational psychologist based in Memphis, Tennessee, specializes in the development, standardization, and application of psychological tests, especially in the workplace. He is also the founder and president of Performance Management Press (PMP), which has been the principal marketing arm for his tests.
Following receipt of his bachelor’s degree from Western Michigan University, he received an MA from Carnegie Mellon University and a Ph.D. from Western Reserve University (now Case Western Reserve), both in industrial/organizational psychology. Dr. Prien has served as a research psychologist for the Standard Oil Company, as assistant director of the Psychological Research Service at Case Western University, as adviser to the Imperial Iranian Armed Forces, and as a faculty member at Greensboro College, University of Akron, Georgia Technical University, and the University of Memphis. After leaving the University of Memphis in 1987, Dr. Prien has devoted himself to his professional practice, his research, and his sustained interest in writing. Dr. Prien is a fellow of the American Psychological Association and the Society for Industrial and Organizational Psychology and holds the Diploma in Industrial Psychology from the American Board of Professional Psychology. Among his many awards are the Distinguished Professional Award from the Society for Industrial and Organizational Psychology, the Author of the Year Award from The American Society of Training Directors and the Journal of Performance and Instruction, and he was the Creativity Research Award Winner from the American Society for Personnel Administration twice.
—Marshall Sashkin, professor of human resource development, graduate school of education and human development, The George Washington University
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