Complete update of this popular, practical, and comprehensive guide to the key initial phase of training design.

Features a new Instructor's Guide with on-line and in-person exercises, questions for discussion, and a test bank.

Aligns with new ASTD Competencies and provides sources for instruments to measure management competencies, leadership competencies, etc.

Includes complete updates on all the references, forms, worksheets, job aids, and other tools – all on CD.

Adds a chapter to address systems thinking, culture, and social networks. Called Tricks of the Trade, it presents some expert ways of dealing with issues that arise when conducting a needs assessment.

New edition features case studies -- including from the health care industry and education -- and addresses the international perspectives.

Includes a brief history of needs analysis and current models of needs assessment including the ones covered in the book and some newer models.

Addresses Individual, Team, Organization, and Community needs as they related to Strategic, Process, Competency-based, Job/Task, and Training Needs Analysis.

Expanded section on existing data, including information about collecting data from written documents and the Internet.

Discusses online surveys and provides samples of survey directions, cover letters, etc.

Addresses new modes of training (e.g., blended, online, SCORM) and describes needs assessments within public sector organizations (including health care entities), educational institutions, government agencies, and communities.