  A Practical Guide to Needs Assessment, 2nd Edition
ISBN: 978-0-7879-8272-0
Hardcover
352 pages
January 2007, Pfeiffer
US $58.00
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"Virtually anyone who senses that their workplace is not running as effectively as it could and desires to identify the areas needing improvement will be able to accomplish that by using (this book)..." (Technical Communication, 02/2008)
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