 
Results that Matter: Improving Communities by Engaging Citizens, Measuring Performance, and Getting Things Done
ISBN: 978-0-7879-8317-8
Adobe E-Book
272 pages
January 2006, Jossey-Bass
US $32.00
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Results That Matter WebsiteDo you want to help citizens reach for results?
Do you want to help organizations manage for results?
Do you want to help communities govern for results?
Do you want to improve how your community improves itself?
