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Becoming a Conflict Competent Leader: How You and Your Organization Can Manage Conflict Effectively
ISBN: 978-0-7879-8470-0
Hardcover
240 pages
October 2006, Jossey-Bass
US $29.95 Add to Cart

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"… an excellent read for managers, executive, and other type of leaders who want to develop their skills and competencies." (Dispute Resolution Journal, Jul-Sep 2007)

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