 
Conflict Resolution for Managers and Leaders: The CDR Associates Training Package, Trainer's Manual
ISBN: 978-0-7879-8562-2
Loose-leaf
192 pages
July 2007, Jossey-Bass
US $195.00
 Add to Cart
This price is valid for United States. Change location to view local pricing and availability. |
ACKNOWLEDGMENTS.
ABOUT CDR ASSOCIATES.
INTRODUCTION.
CDR’s Training Strategy.
CDR’s Approach to Conflict and Collaboration.
Overview of the Modules.
Contents of the Modules.
What Every Trainer Should Know.
A Lifelong Journey.
MODULE 1. Dynamics of Competition and Cooperation.
MODULE 2. Causes and Dynamics of Conflict.
MODULE 3. Interest-Based Negotiation and Problem Solving.
MODULE 4. Communication Skills I: Effective Listening.
MODULE 5. Communication Skills II: Framing and Reframing.
MODULE 6. Raising Conflict Productively.
MODULE 7. Structural Conflict in Organizations.
MODULE 8. Facilitative Leadership.
Buy Both and Save 20%!
 |
+ |  |
Buy Conflict Resolution for Managers and Leaders: The CDR Associates Training Package, Trainer's Manual
(List Price: US $195.00)
with How To Make Money as a Mediator (And Create Value for Everyone): 30 Top Mediators Share Secrets to Building a Successful Practice (List Price = US $40.00) Cannot be combined with any other offers. Learn more. |
