Linkage Inc.'s Best Practices in Succession Planning

Phil Harkins is president, CEO, and chairman of the board of directors of Linkage, Inc., the company that he founded in 1988.

Terence Conley is executive vice president of human resources and corporate services for Cendant Corporation.

Linkage, Inc. is a global organizational development company that specializes in leadership development. Linkage provides clients around the world with customized leadership development and strategic change solutions that include and integrate consulting, training, assessment, coaching, and benchmark research. Linkage also offers a full range of conferences, institutes, summits, public workshops, and distance learning programs on leading-edge topics in leadership, management, HR, and OD.