  The Telephone Interviewer's Handbook: How to Conduct Standardized Conversations
ISBN: 978-0-7879-8638-4
Paperback
336 pages
April 2007, Jossey-Bass
US $35.00
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THE AUTHOR
Patricia A. Gwartney, Ph.D., is professor of sociology at the University of Oregon, Eugene. An internationally known expert in the field of survey research, she was the founding director of the University of Oregon Survey Research Laboratory (OSRL).
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