 Taming the Abrasive Manager: How to End Unnecessary Roughness in the Workplace
ISBN: 978-0-7879-8837-1
Hardcover
240 pages
September 2007, Jossey-Bass
US $27.95
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Introduction.
1. Abrasive Bosses and the Working Wounded.
2. Boss Whispering.
3. Abrasive Boss Behavior: What They Do.
4. Bears, Bosses, and Business: Survival Through Dominance.
5. On the Origins of Abrasion: Why They Do It.
6. Blinder Than Bats: Why They Don't See.
7. Why We Don't Take Bulls (or Bosses) by the Horns.
8. Can Bosses Change Their (Blind) Spots?.
9. Blinders Off: How Management Can Make Them See.
10. Limits On: How Management Can Make Them Care.
11. Risky Business: Taming the Boss You Work For or With.
12. The Choice to Change: Will the Horse Drink?.
13. Ending Unnecessary Roughness: Preventing Workplace Abrasion.
Appendix: Are You Abrasive? (Self-Test).
References.
Index.
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