 
Retiring the Generation Gap: How Employees Young and Old Can Find Common Ground
ISBN: 978-0-7879-8865-4
Adobe E-Book
256 pages
March 2007, Jossey-Bass
US $27.95
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Introduction Do Not Pass Go Without Reading This Chapter!
Principle 1 All Generations Have Similar Values; They Just Express Them Differently.
Principle 2 Everyone Wants Respect; They Just Don’t Define It the Same Way.
Principle 3 Trust Matters.
Principle 4 People Want Leaders Who Are Credible and Trustworthy.
Principle 5 Organizational Politics Is a Problem—No Matter How Old (or Young) You Are.
Principle 6 No One Really Likes Change.
Principle 7 Loyalty Depends on the Context, Not on the Generation.
Principle 8 It’s as Easy to Retain a Young Person as an Older One—If You Do the Right Things.
Principle 9 Everyone Wants to Learn—More Than Just About Anything Else.
Principle 10 Almost Everyone Wants a Coach.
Conclusion.
Answers to a Few Questions.
Appendix A.
Appendix B.
Appendix C.
Appendix D.
Appendix E.
Appendix F.
References and Suggested Reading.
Acknowledgments.
About the Author.
Index.
About the Center for Creative Leadership.
