 Human Competence: Engineering Worthy Performance, Tribute Edition
ISBN: 978-0-7879-9615-4
Hardcover
416 pages
March 2007, Pfeiffer
US $40.00
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Acknowledgments.
Part One: The Leisurely Theorems.
1. A Leisurely Look at Worthy Performance.
2. Measuring Human Competence.
3. The Behavior Engineering Model.
Part Two: Models of Performance Analysis.
4. The Performance Matrix.
5. Troubleshooting Performance.
Part Three: Policies, Strategies, and Tactics.
6. Information and Competence.
7. Knowledge Policy at Work.
8. Knowledge Policy at School.
9. Knowledge Strategies and Tactics.
10. Motivation and Human Capital.
Part Four: Theoretical Considerations.
11. Performance Engineering in Perspective.
Appendix: An Application of Performance Engineering.
Index.
Case History Index.
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