The Difference Between Training and Consulting: Which Annual to Use?

Introduction to The 2008 Pfeiffer Annual: Training.

Experiential Learning Activities.

Introduction to the Experiential Learning Activities Section.

Experiential Learning Activities Categories.

**Change Partners: Experiencing the Impact of Change (Beverly J. Bitterman).

**Ten Things: Overcoming Resistance to Change (Jean Barbazette).

International Candies: Exploring Cultural Expectations (Dianne Hofner Saphiere).

Black Sheep: Dealing with Diversity (Peter R. Garber).

**Changing Places, Facing Changes: Understanding Feelings Evoked by Change (Deborah Spring Laurel).

**Creativity: Producing Change Through Chaos (Robert Alan Black).

Who Am I? Challenging the Team (Robert Alan Black).

Collaborative Tales: Using Reflective Analysis (Edwina Pio).

**Tools for Change: Identifying Your Role on the Change Team (Donna Goldstein and Dennis Collins).

Corporate Box: Learning to Listen (Mark Rose and Greg Robinson).

**Alphabet Soup: Building Skills to Deal with Change (Cher Holton).

Tic Tac: Deciding What to Do (Kathleen Finch).

**Clouded Visions: Avoiding the Perils of Prediction(Leonard D. Goodstein).

**Forty-Five: Reacting to Workplace Change (Sivasailam “Thiagi” Thiagarajan).

Editor’s Choice.

Introduction to the Editor’s Choice Section.

**Training and ASTD: An Historical Review (Vincent A. Miller).

Inventories, Questionnaires, and Surveys.

Introduction to the Inventories, Questionnaires, and Surveys Section.

The Human Resource Development Liability Indicator(John A. Sample).

Helping Leaders Learn to Lead (Homer H. Johnson).

Articles and Discussion Resources.

Introduction to the Articles and Discussion Resources Section.

**Changing Attitudes and Behaviors (Mel Silberman).

Assertiveness: A Skill for Today’s Workplace (Narendra Kardam, Nikhil Kulshrestha, and Shruti Jain).

**Turbulent Change: Imagining the Future (Peter R. Garber).

**Living on the Edge: Leading Software Training Projects (Brooke Broadbent).

Measurement of Stress in Organizational Roles: Revalidating the Framework (Avinash Kumar Srivastav and Udai Pareek).

Managing with Social Styles™: Ten Strategies (Mary J. Buchel).

**Getting Smart About System Change: Developing Whole-System IQ™ (Sherene Zolno).

The W.I.T. Model for Debriefing Team Initiatives (Cher Holton).

**A Champion’s Role in Sustaining a Distance Learning Program (Aynsley Leigh Hamel and Zane L. Berge).

**Is Anyone Doing Formative Evaluation? (James L. Moseley and Nancy B. Hastings).

Trainer’s Guides Revisited (George Hall).

**Applying Action Learning in Assessing Facilitation Skills: An English National Health Service Case Study(Catherine Guelbert).

**Move It or Lose It: Using Interaction to Engage Adults(Gail Hahn).

Learn-Ability: A Leader’s Most Important Competence(Aviv Shahar).

Customer Dynamics: Utilizing Customer Feedback to Improve Your Organization’s Performance (Carol Ann Zulauf and Karl E. Sharicz).

Contributors.

Contents of the Companion Volume, The 2008 Pfeiffer Annual: Consulting.

How to Use the CD-ROM.

Pfeiffer Publications Guide.