The Essential Guide to Training Global Audiences: Your Planning Resource of Useful Tips and Techniques

LuAnn Irwin, LAI Associates, has traveled to more than twenty - three countries and forty - nine states in the United States to teach and learn from people of other nations and cultures. She has worked as manager/director of training for Eastman Kodak Company, Xerox Corporation, and Hong Kong Shanghai Banking Company, all Fortune 500 companies. At Kodak, LuAnn managed training professionals, providing leadership development, sales training, and technical and interpersonal skills for international teams, delivered virtually through international webcasts and in person. LuAnn has been a mentor for Chinese managers and professionals in Shanghai and active in networks for Asian, African, Hispanic, and Native American employees.