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Cover image for product 078799846X
Using Performance Measurement to Improve Public and Nonprofit Programs: New Directions for Evaluation, No. 75
ISBN: 978-0-7879-9846-2
Paperback
102 pages
October 1997, Jossey-Bass
US $29.00 Add to Cart

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  • Description
  • Table of Contents
  • Author Information
1. Using Performance Measurement to Improve Programs(Kathryn E. Newcomer)
2. Outcome Measurement: Showing Results in the Nonprofit Sector(Margaret C. Plantz, Martha Taylor Greenway, Michael HAndricks)
3. Where the Rubber Meets the Road: Performance Measurement for State and Local Public Agencies(Harry P. Hatry)
4. Using Performance Measures for Budgeting: A New Beat, or Is It the Same Old Tune?(Philip G. Joyce)
5. Performance Results: The Information Technology Factor(Sharon L. Caudle)
6. Performance Measurement Training That Works(Cheryle A. Broom, Marilyn Jackson)
7. Clarifying Goals, Reporting Results(Joseph S. Wholey, Kathryn E. Newcomer)