 Total Quality Management: Applying Its Principles to Student Affairs: New Directions for Student Services, No. 76
ISBN: 978-0-7879-9932-2
Paperback
114 pages
December 1996, Jossey-Bass
US $29.00
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WILLIAM A. BRYAN is professor of special studies at the University of North Carolina at Wilmington. He served as a chief student affairs officer for eighteen years and is former president of the American College Personnel Association.
