RICHARD C. BRANDT served as president and principal consultant/trainer of Brandt Management Group, Inc. (BMG) of Richmond, Virginia. Brandt Management Group has built a quality reputation with its clients which include CitiCorp, I.E. DuPont de Nemours, Goodyear Tire and Rubber, Monsanto, Chase Manhattan Bank, and other top names in American business industy. In addition to BMG's work in presentation techniques, it has received critical acclaim for its two-day workshop/seminar "The Business of Listening." The program features the unique Listening Practices Feedback Report. The research-based computerized report is now being used in a variety of client programs, for examples, sales, communications, and management.