WILEY

KNOWLEDGE FOR GENERATIONS

WILEY - KNOWLEDGE FOR GENERATIONS

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Cover image for product 0883904152
20 Active Training Programs, Volume 2
ISBN: 978-0-88390-415-2
Loose-leaf
452 pages
November 1993, Pfeiffer
US $160.00 Add to Cart

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  • Description
  • Table of Contents
Volume Two.

Active Training Techniques.

On the Job Training.

Personal Effectiveness.

Goal Setting.

New Employee Orientation.

Consultative Selling.

Leadership in a Total Quality Organization.

Process Improvement.

Delegation.

Ethics and Business.

Sexual Harassment.

AIDS in the Workplace.

Accommodating Disabled Workers.

Substance Abuse in the Workplace.

Microsoft Windows.

Maximizing Business.

Computers.

Taking Initiative.

Successful Telephone Skills.

Employee Literacy Problems.

Mentoring.