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The Excellent Online Instructor: Strategies for Professional Development

ISBN: 978-1-118-00090-8
200 pages
January 2011, Jossey-Bass
The Excellent Online Instructor: Strategies for Professional Development (1118000900) cover image


The hiring, training, and evaluation of good online instructors are high priorities for online institutions, and increasingly, all colleges and universities. This book shows what it takes to develop a new instructor in order to promote excellent online teaching, describes the qualities of a good online instructor, and reveals how to evaluate online teaching. In addition, it includes illustrative models of faculty training for online teaching based on adult learning principles and best practices in faculty training and identifies how technology can be used to facilitate and enhance the training process.

The Excellent Online Instructor is perfect for faculty developers, instructional designers, program directors, and other administrators tasked with developing new instructors or training experienced faculty for the online environment.
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Table of Contents

List of Figures and Tables ix

Preface xi

Acknowledgments xix

The Authors xxi

PART ONE The Excellent Online Instructor

ONE What Are the Characteristics of Excellent Online Teaching? 3

What Does the Excellent Online Instructor Look Like? 5

The Importance of Establishing Presence 7

Engaging Learners and Creating Community 9

Excellence in Course Development 10

Providing Effective Facilitation When Teaching Courses Developed by Others 11

Good Facilitation Online:What Is Involved? 12

Key Points That Define the Excellent Online Instructor 13

Becoming Your Own Faculty Developer 14

TWO Phases of Development 16

Faculty Readiness to Teach Online 17

The Phases of Online Faculty Development 20

The Key to Understanding the Phases 28

Faculty Mentoring for Online Teaching 29

Dealing with Faculty Resistance 30

Key Points Regarding Training Needs and Phases of Development for the Excellent Online Instructor 33

Becoming Your Own Faculty Developer 34

THREE Elements of Training for Excellence 35

What Does Good Faculty Training Look Like? 36

Online, Face-to-Face, or Hybrid:Which Works Best? 41

Who Should Conduct Training for Online Teaching? 42

Key Points in Training for Excellence 43

Becoming Your Own Faculty Developer 44

PART TWO Supporting the Movement from New to Great

FOUR Models of Faculty Development 47

A Phased Approach to Online Faculty Development 48

Establishing a Long-Term Faculty Development Effort 53

The Learning Community Approach to Online Faculty Development 54

Working with Adjuncts at a Distance 57

Training Efficiently 59

Certificate Programs in Online Teaching 60

Key Points Regarding Models of Online Faculty Development 62

Becoming Your Own Faculty Developer 63

F I VE Mentoring Online Faculty 64

Common Elements of Mentoring Approaches 65

Approaches to Mentoring for Online Teaching 68

Developing an Effective Mentoring Program 70

What Organizations Can Do to Promote Mentoring 74

Key Points About Mentoring Online Faculty 75

Becoming Your Own Faculty Developer 75

S I X The Widening Gap: Professional Development for K–12 Teachers 77

Online Teaching Methods in the K–12 Environment 79

Characteristics of Excellent Online Teachers 81

Preservice Teacher Preparation and Professional Development 82

Coping Effectively with the Issues and Challenges of K–12 Online Teaching 85

Key Points in K–12 Online Teaching 86

Becoming Your Own Faculty Developer 86

PART THREE Connecting the Dots: Faculty Development and Evaluation

SEVEN Linking Training to Faculty Evaluation 91

Online Course Evaluation and Faculty Evaluation 92

Managing and Evaluating Faculty at a Distance 99

Key Points on Linking Faculty Development to Evaluation 102

Becoming Your Own Faculty Developer 102

E I G H T Best Practices in the Development of Excellent Online Faculty 104

Best Practices for Faculty Developers and Faculty Tasked with Faculty Development 105

Best Practices for Faculty Engaged in Their Own Development 110

Best Practices for Institutions 112

A ‘‘Best System’’ for Developing Excellent Online Instructors 113

Resources for Faculty Developers, Faculty, and Administrators

Appendix A: Resources for Faculty Developers and Those Tasked with Faculty Development 119

Appendix B: Resources for Faculty 139

Appendix C: Resources for Administrators of Online Programs 149

References 159

Index 167

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Author Information

Rena M. Palloff and Keith Pratt are the managing partners of Crossroads Consulting Group, working with academic institutions and organizations on the design and development of effective online distance learning programs. Rena and Keith are also program directors and faculty in the Teaching in the Virtual Classroom program at Fielding Graduate University. They are the authors of Assessing the Online Learner, Collaborating Online, Lessons from the Cyberspace Classroom, The Virtual Student, and Building Online Learning Communities all from Jossey-Bass.
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