How to Listen so Parents Will Talk and Talk so Parents Will Listen

Preface xi

PART ONE: UNDERSTANDING AND BEING WITH PARENTS

CHAPTER ONE A Way of Being With Parents 3

CHAPTER TWO Preparing Yourself to Work Effectively With Parents 17

CHAPTER THREE What Parents Want: A Model for Understanding Adult Influence 33

PART TWO: STRATEGIES FOR WORKING WITH PARENTS

CHAPTER FOUR From Initial Contact to Assessment: Building and Maintaining a Working Relationship With Parents 57

CHAPTER FIVE Collaborative Problem Formulation 75

CHAPTER SIX Creating and Providing Guidance, Advice, and Solutions 93

PART THREE: PRACTICAL TECHNIQUES FOR PARENTING CHALLENGES

CHAPTER SEVEN Teaching Relationship-Based Interventions to Parents 113

CHAPTER EIGHT Sharing Power to Gain Influence: Indirect and Problem-Solving Interventions 133

CHAPTER NINE A New-and-Improved Behaviorism: Child-Friendly but Direct Approaches to Discipline 153

CHAPTER TEN Ongoing Contact, Complications, and Referrals 177

CHAPTER ELEVEN Dealing With Special Situations and Issues 195

Appendix A: An Annotated Bibliography of Parenting Books 209

Appendix B: Tip Sheets for Parents 217

Appendix C: Parent Satisfaction and Counselor Reflection Inventory 229

Appendix D: Master List of Attitudes, Strategies, and Interventions 233

Appendix E: Chapter Checklists 235

Appendix F: Parent Homework Assignments 241

References 261

Author Index 271

Subject Index 275