The Hidden Power of Your Customers: 4 Keys to Growing Your Business Through Existing CustomersISBN: 978-1-118-01821-7
Hardcover
240 pages
July 2011
 Add to Cart
This price is valid for United States. Change location to view local pricing and availability.  Other Available Formats: E-book
|
BECKY CARROLL is the founder of Petra Consulting Group, a consultancy focused on engaging customers through conversation, social media, and customer experiences. Her clients include several Fortune 100 companies such as Verizon, Electronic Arts, Hewlett-Packard, and Ford, in addition to top executives, small businesses, and nonprofits. She is the author of the business blog "Customers Rock!" (www.customersrock.net); teaches social media at UC San Diego; and is a keynote speaker and panelist at industry conferences and webinars on the topics of customer loyalty and social media. For more information, please visit www.BeckyCarroll.com.
Buy Both and Save 25%!
+
The Hidden Power of Your Customers: 4 Keys to Growing Your Business Through Existing Customers (US $24.95)
-and- Engage!: The Complete Guide for Brands and Businesses to Build, Cultivate, and Measure Success in the New Web, Revised and Updated (US $18.95)
Total List Price: US $43.90
Discounted Price: US $32.92 (Save: US $10.98)
