Designing Your Organization: Using the STAR Model to Solve 5 Critical Design Challenges
December 2010, Jossey-Bass
· Designing around the customer
· Organizing across borders
· Making a matrix work
· Solving the centralization—and decentralization dilemma
· Organizing for innovation
1 Fundamentals of Organization Design.
2 Designing Around the Customer.
3 Organizing Across Borders.
4 Making a MatrixWork.
5 Solving the Centralization—Decentralization Dilemma.
6 Organizing for Innovation.
Appendix: Decision Tools.
How to Use the CD-ROM.
AMY KATES is principal partner with Downey Kates Associates, an organization design and development consulting firm located in New York City.
JAY R. GALBRAITH is professor emeritus at the International Institute for Management Development in Lausanne, Switzerland.
“Should be used by every leader seeking to give their organization a competitive advantage. Galbraith offers a practical framework to align a corporation’s organizational structure with its business strategy.”--Thomas J. Falk, chairman and CEO, Kimberly-Clark Corporation
“Starting several decades ago, Jay Galbraith wrote a series of books that essentially defined the field of modern organization design. Now, with deceptive simplicity, compelling logic, and immense practicality, he and Amy Kates have summarized in a single place what every manager needs to know about this vitally important subject.”--Thomas W. Malone, Patrick J. McGovern Professor of Management; director, MIT Center for Collective Intelligence, MIT Sloan School of Management; and author, The Future of Work