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Designing Your Organization: Using the STAR Model to Solve 5 Critical Design Challenges

ISBN: 978-1-118-04751-4
272 pages
December 2010, Jossey-Bass
Designing Your Organization: Using the STAR Model to Solve 5 Critical Design Challenges (1118047516) cover image


Designing Your Organization is a hands-on guide that provides managers with a set of practical tools to use when making organization design decisions. Based on Jay Galbraith’s widely used Star Model, the book covers the fundamentals of organization design and offers frameworks and tools to help leaders execute their strategy. The authors address the five specific design challenges that confront most of today’s organizations:

·        Designing around the customer

·        Organizing across borders

·        Making a matrix work

·        Solving the centralization—and decentralization dilemma

·        Organizing for innovation



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Table of Contents

Decision Tools Included on the CD-ROM.


The Authors.

1 Fundamentals of Organization Design.

2 Designing Around the Customer.

3 Organizing Across Borders.

4 Making a MatrixWork.

5 Solving the Centralization—Decentralization Dilemma.

6 Organizing for Innovation.

7 Conclusion.

Appendix: Decision Tools.



How to Use the CD-ROM.

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Author Information

The Authors

AMY KATES is principal partner with Downey Kates Associates, an organization design and development consulting firm located in New York City.

JAY R. GALBRAITH is professor emeritus at the International Institute for Management Development in Lausanne, Switzerland.

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“Jay Galbraith and Amy Kates provide the compass, charts, essential tools and supplies for the journey to organization effectiveness in dynamic times. Designing Your Organization, brought forth at a time of major challenges to global business and national priorities, brings contemporary organization decisions into focus and provides clear advice to achieve business performance today and tomorrow.”--John D. Hofmeister, president and U.S. country chair, Shell Oil Company


“Should be used by every leader seeking to give their organization a competitive advantage. Galbraith offers a practical framework to align a corporation’s organizational structure with its business strategy.”--Thomas J. Falk, chairman and CEO, Kimberly-Clark Corporation


“Starting several decades ago, Jay Galbraith wrote a series of books that essentially defined the field of modern organization design. Now, with deceptive simplicity, compelling logic, and immense practicality, he and Amy Kates have summarized in a single place what every manager needs to know about this vitally important subject.”--Thomas W. Malone, Patrick J. McGovern Professor of Management; director, MIT Center for Collective Intelligence, MIT Sloan School of Management; and author, The Future of Work


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