Visual Teams: Graphic Tools for Commitment, Innovation, and High Performance

I. What Is a Visual Team?
Using Graphics Across the Whole Workflow 1

1. Working Like Designers / Why Visual Teams Get Results 3

2. Why Be a Visual Team? / The Case for Collaboration 15

3. A Graphic User Interface for Teams / The Drexler/ Sibbet Team Performance Model 29

II. Leading Visual Teams
Seeing the BIG Picture 55

4. So You've Just Been Promoted / Understanding Team Leadership 57

5. Managing Four Flows of Activity / Attention, Energy, Information, & Operations 73

6. Supporting Innovation / Providing Visual Tools 83

III. Visual Team Startup
Creating Trust, Focus, & Commitment 93

7. Visualizing Purpose / Orienting to Your Mission 95

8. Seeing Yourself As a Team / Developing Trust 107

9. Clarifying Goals / Using the Graphic Gameplan 117

10. Consensus or Command? / Deciding Commitments 131

IV. Sustaining Results
Innovating for High Performance 149

11. Graphics & Project Management / Implementation You Can Literally See 151

12. Visualizing & Innovating / Understanding High Performance 159

13. Assessments, Dialogues, & Sharing Rallies / The Importance of Learning & Renewal 171

V. Growing a Visual Team Culture
Thinking BIG About Opportunities 183

14. Introducing Visual Teams / Communicating Benefits 185

15. Developing Visual Team Skills / Learning Tips & Tools 193

16. Shared Visual Language / Toward an Operating System for Visual Teams 201

VI. New Technology Tools
A Revolution in Visual Collaboration 219

17. Visual Tools Come of Age / Experiencing High Performance at the Institute for the Future 221

18. Graphics for Distributed Teams / Web & Teleconferences 231

19. Team Rooms & the Net / Physical Places or Virtual Spaces? 241

20. Mobile Technology / Reshaping Tomorrow's Teams 249

VII. Links, Tools, & Other Resources 263

21. Websites & Bibliography 265

Appendix 273

Jack R. Gibb's Original Research 273

Summary of Arthur M. Young's Theory of Process 274

Index 277