Acknowledgments xiii

Introduction An Executive Summary of the

Onboarding Process xv

PART I BECOME THE BEST CANDIDATE FOR THE JOB.

CHAPTER 1 Position Yourself for a New Role 3

Tool 1.1 BRAVE Preferences (Downloadable) 16

Tool 1.1b BRAVE Preferences Guide (Downloadable) 18

Tool 1.2 Five-Step Career Plan (Downloadable) 20

CHAPTER 2 Sell before You Buy: Answer the Only Three Interview Questions 22

Tool 2.1 Negotiating Prep and Guidelines (Downloadable) 33

PART II DISCOVER YOUR NEW ROLE: IT'S ALWAYS MORE THAN YOU THINK IT IS.

CHAPTER 3 Map and Avoid the Most Common Land Mines 39

CHAPTER 4 Do Your Due Diligence before You Accept the Job Offer 51

Tool 4.1 Risk Assessment Checklist (Downloadable) 63

PART III TAKE CONTROL OF YOUR OWN START.

CHAPTER 5 Choose the Right Approach for the Business Context and the Culture You Face 69

Tool 5.1 Context Assessment Sheet (Downloadable) 81

Tool 5.2 Culture Assessment Sheet (Downloadable) 83

Tool 5.2b BRAVE Culture Assessment (Downloadable) 85

Tool 5.3 Context and Culture Map (Downloadable) 88

Tool 5.4 Contributor/Watcher Map (Downloadable) 89

CHAPTER 6 Embrace and Leverage the Fuzzy Front End before Day One 90

Tool 6.1 100-Day Checklist (Downloadable) 112

Tool 6.1b 100-Day Checklist—Sample: New Company (Downloadable) 115

Tool 6.2 Stakeholder Map (Downloadable) 117

Tool 6.3 Onboarding Conversation Framework (Downloadable) 118

Tool 6.4 Relocation Checklist (Downloadable) 120

CHAPTER 7 Take Control of Day One: Make a Powerful First Impression 122

Tool 7.1 Day One Checklist (Downloadable) 133

Tool 7.2 New Manager’s Assimilation Session (Downloadable) 134

CHAPTER 8 Motivate and Focus Your Team with Ongoing Communications (Including Social Media) 135

Tool 8.1 Broader Stakeholder Map (Downloadable) 153

Tool 8.2 Communication Guide (Downloadable) 154

Tool 8.3 Communication Campaign Milestones (Downloadable) 155

PART IV IMPLEMENT YOUR 100-DAY ACTION PLAN.

CHAPTER 9 Embed a Burning Imperative by Day 30 159

Tool 9.1 Burning Imperative Workshop Tool (Downloadable) 169

CHAPTER 10 Exploit Key Milestones to Drive Team Performance by Day 45 171

Tool 10.1 Team Milestones (Downloadable) 179

CHAPTER 11 Overinvest in Early Wins to Build Team Confi dence by Day 60 181

Tool 11.1 Team Charter Tool (Downloadable) 188

CHAPTER 12 Secure ADEPT People in the Right Roles and Deal with Inevitable Resistance by Day 70 189

Tool 12.1 Performance/Role Match (Downloadable) 203

CHAPTER 13 Evolve People, Plans, and Practices to Capitalize on Changing Circumstances 204

APPENDICES.

APPENDIX I Deploy Six Basic Elements of Leadership 213

APPENDIX II Complete a Situation Assessment to Inform Your Plan 220

Tool A2.1 5Cs Situation Analysis Guidelines (Downloadable) 223

Tool A2.2 SWOT Form (Downloadable) 226

APPENDIX III Leverage These 15 Secrets to Become a Great Communicator 228

Tool A3.1 Communication Planning Tool (Downloadable) 234

Tool A3.2 Press Interviews (Downloadable) 236

APPENDIX IV Bring More Discipline to Your Strategic Planning Process 237

APPENDIX V Manage People and Practices with Standardized Processes that Are Public and Visual 244

Tool A5.1 Role Scope (Downloadable) 252

APPENDIX VI Leading When You Were Promoted from Within or Internally Transferred 254

Tool A6.1 Announcement Cascade Checklist (Downloadable) 269

APPENDIX VII Leading a Department/Team Merger, Reorganization, or Restart 271

APPENDIX VIII The International Manager: Adapting and Building Trust When You’re a Foreigner 274

APPENDIX IX Leading through a Crisis: A 100-Hour Action Plan 278

Tool A9.1 100-Hour Action Plan for Crisis Management (Downloadable) 285

Tool A9.1b 100-Hour Action Plan for Crisis Management Guide (Downloadable) 287

APPENDIX X Onboarding: How Organizations and Supervisors Can Dramatically Boost the Odds of a New Leader's Success 289

APPENDIX XI Sample 100-Day Plans 301

Tool A6.1b 100-Day Checklist—Sample: New Company—Head of Marketing (Downloadable) 302

Tool A6.1c 100-Day Checklist—Sample: Promoted from Within from Comptroller to CFO (Downloadable) 304

Tool A6.1d 100-Day Checklist—Sample: New Country Manager—France (Downloadable) 306

References 309

About the Authors 311

Index 313