Facilitating with Ease! Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants, and Trainers, 3rd Edition

Ingrid Bens is a consultant and trainer whose special areas of expertise are facilitation skills, team building, conflict management, and employee and organizational change. Bens is the founder of both Participative Dynamics, a consulting firm located in Sarasota, Florida, and Facilitation Tutor, an on-line learning portal.