Preface xi

Acknowledgments xvii

About the Author xix

PART ONE: Background 1

ONE Why Social Media? 3

TWO Preparing to Use Social Media 15

PART TWO: Social Media: What Do We Do with It? 33

THREE Increasing Communication and Encouraging Contact 35

FOUR Developing a Richer Learning Experience 51

FIVE Building Cooperation and Feedback Through Dialogue 65

PART THREE: Other Considerations in Implementation 77

SIX Guiding Social Media in Our Institutions 79

SEVEN Evaluating Social Media 89

Appendix A Sample Social Bookmarking Activity 97

Appendix B Sample Survey Items 101

References 105

Resources 113

Index 115