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Scenario-based e-Learning: Evidence-Based Guidelines for Online Workforce Learning

ISBN: 978-1-118-12725-4
272 pages
December 2012, ©2013, Pfeiffer
Scenario-based e-Learning: Evidence-Based Guidelines for Online Workforce Learning (1118127250) cover image

Scenario-Based e-Learning

Scenario-Based e-Learning offers a new instructional design approach that can accelerate expertise, build critical thinking skills, and promote transfer of learning. This book focuses on the what, when, and how of scenario-based e-learning for workforce learning. Throughout the book, Clark defines and demystifies scenario-based e-learning by offering a practical design model illustrated with examples from veterinary science, automotive troubleshooting, sales and loan analysis among other industries. Filled with helpful guidelines and a wealth of illustrative screen shots, this book offers you the information needed to:

  • Identify the benefits of a SBeL design for learners and learning outcomes
  • Determine when SBeL might be appropriate for your needs
  • Identify specific outcomes of SBeL relevant to common organizational goals
  • Classify specific instructional goals into one or more learning domains
  • Apply a design model to present content in a task-centered context
  • Evaluate outcomes from SBeL lessons
  • Identify tacit expert knowledge using cognitive task analysis techniques
  • Make a business case for SBeL in your organization

Praise for Scenario-Based e-Learning

"Clark has done it again—with her uncanny ability to make complex ideas accessible to practitioners, the guidelines in this book provide an important resource for you to build your own online, problem-centered instructional strategies."

—M. David Merrill, professor emeritus at Utah State University; author, First Principles of Instruction

"Clark's wonderful book provides a solid explanation of the how, what, and why of scenario-based e-learning. The tools, techniques, and resources in this book provide a roadmap for creating engaging, informative scenarios that lead to tangible, measurable learning outcomes. If you want to design more engaging e-learning, you need to read this book."

—Karl M. Kapp, Professor of Instructional Technology, Bloomsburg University; author, The Gamification of Learning and Instruction

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Foreword (Frank Nguyen)

Acknowledgments

Chapter 1: What Is Scenario-Based e-Learning

Scenario-Based e-Learning: A First Look

What Do You think?

Scenario-Based e-Learning Defined

Scenario-Based vs. Directive Training Environments

What Scenario-Based e-Learning Is Not

Six Reasons to Consider Scenario-Based e-Learning Now

What Do You Think? Revisited

Coming Next

Additional Resources

Scenario-Based e-Learning and You: Why Now?

Chapter 2: When to Use Scenario-Based e-Learning

Consider Scenario-Based Learning for Strategic Tasks

What Do You Think?

Situations That Call for Scenario-Based e-Learning

Eight Scenario-Based Learning Domains

Scenario-Based Multimedia Interfaces

Meet the Scenario-Based e-Learning Samples

Coming Next

Additional Resources

Scenario-Based e-Learning and You: Your Scenario-Based e-Learning Opportunities

Chapter 3: Design of Scenario-Based e-Learning

Overview of a Scenario-Based e-Learning Design Model

Modes and Media in Scenario-Based e-Learning

Coming Next

Additional Resources

Scenario-Based e-Learning and You: Your Draft Design Model

Chapter 4: Defining Scenario Outcomes

Outcome Deliverables for Learning Domains

Assess the Complexity of your Outcome Responses

What Do You Think?

Translate Your Learning Objectives

Scenario Outcomes and Multimedia Interfaces

What Do You Think? Revisited

Coming Next

Additional Resources

Scenario-Based e-Learning and You: Translating Your Objectives

Chapter 5: Designing the Trigger Event and Case Data

What Do You Think?

Planning the Trigger Event

Defining Case Data

What Do You Think? Revisited

Coming Next

Scenario-Based e-Learning and You: Defining Your Trigger Event and Case Data

Chapter 6: Building Guidance in Scenario-Based e-Learning

What Do You Think

What Is Guidance?

Option 1: Fade Support from High to Low

Option  2: Move from Simple to Complex

Option 3: Consider Open vs. Closed Response Options

Option 4: Consider Interface/Navigation Design

Option 5: Add Training Wheels

Option 6: Incorporate Coaching and Advisors

Option 7: Embed Worksheets

Option 8: Adjust Feedback

Option 9: Make Learning Collaborative

What Do You Think? Revisited

Coming Next

Additional Resources

Scenario-Based e-Learning and You: Defining Guidance

Chapter 7: Putting the “L” in Scenario-Based e-Learning

What Do You Think?

Integrating Knowledge and Skill Resources

Tutorials

Reference

Examples

Instructors

What Do You Think? Revisited

Coming Next

Resources

Scenario-Based e-Learning and You: Defining Instructional Resources

Chapter 8: Designing Feedback and Reflection

The Power of Feedback

Learning from Mistakes

Types of Feedback

What Do You Think?

Feedback in a Nutshell

Feedback and Reflection in Learning Domains

What Do You Think? Revisited

Coming Next

Additional Resources

Scenario-Based e-Learning and You: Defining Feedback

Chapter 9: Evaluation of Scenario-Based e-Learning

What Do You Think?

Focusing Your Evaluation

Back to the Basics: Test Reliability and Validity

Test Items for Scenario-Based e-Learning

Did I Pass the Test?

Testing with Online Scenarios

What Do You Think? Revisited

Coming Next

Additional Resources

Scenario-Based e-Learning and You: Planning Your Evaluation

Chapter 10: Does Scenario-Based e-Learning Work?

Does It Work?

Is It Efficient?

Does It Motivate?

What Features Make a Difference?

What Do You Think?

Limits of Research

Discovery Learning Does Not Work

Guided Discovery Can Have Learning Advantages over “Traditional” Instruction

Learning Scaffolding Is Essential for Success

Guided Discovery Can Be More Motivating Than “Traditional” Instruction

Feedback and Reflection Promote Learning

Visual Representations Should Be Congruent with Your Learning Goals

Can Scenario-Based e-Learning Accelerate Expertise?

Research on Scenario-Based e-Learning—The Bottom Line

What Do You Think? Revisited

Coming Next

Additional Resources

Scenario-Based e-Learning and You: Evidence-Based Decisions

Chapter 11: Eliciting Critical Thinking Skills for Scenario-Based e-Learning

What Is Knowledge Elicitation?

What Do You Think?

Three Approaches to Knowledge Elicitation

Which Elicitation Method Should You Use?

Types of Knowledge and Skill to Elicit

Incorporating Critical Thinking Skills into Your Lessons

Guidelines for Success

What Do You Think? Revisited

Coming Next

Additional Resources

Scenario-Based e-Learning and You: Eliciting Tacit Knowledge

Chapter 12: Implementing Scenario-Based e-Learning

What Do you Think?

Four Steps to Project Success

Step One: Present a Strong Business Case

Step Two: Plan Your Project

Step Three: Design Your Approach

Step Four: Develop Your First Scenario

What Do You Think? Revisited

Coming Next: Your Scenario-Based e-Learning Project

Additional Resources

Scenario-Based e-Learning and You: Planning Your Implementation

Appendix A: An Introduction to the Scenario-Based e-Learning Examples

Appendix B: Repeated Figures

Appendix C: Reliability and Validity for Learning Measures for Scenario-Based e-Learning

List of Figures and Tables

Glossary

References

About the Author

Index

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Dr. Ruth Colvin Clark has worked for over 20 years with training professionals assigned to design, develop, and select effective training for classroom or computer delivery. She is widely published in training and performance improvement periodicals and was recently bestowed a Distinguished Professional Service Award from ISPI. She is the co-author of the best-selling e-Learning and the Science of Instruction.

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