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Scenario-based e-Learning: Evidence-Based Guidelines for Online Workforce Learning

ISBN: 978-1-118-12725-4
272 pages
December 2012, ©2013, Pfeiffer
Scenario-based e-Learning: Evidence-Based Guidelines for Online Workforce Learning (1118127250) cover image

Scenario-Based Learning offers a wealth of ideas for improving critical thinking skills, problem solving, and includes suggestions for promoting opportunities for practicing scenario-based learning on the job. The book contains a wealth of kick-off alternative research-based examples and describes various types of case data. The book also includes tutorials, action templates, and online references. This must-have resource also includes information on intrinsic versus instructional feedback, rubrics for virtual worlds, as well as technique for refining thinking skills.

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Foreword (Frank Nguyen)

Acknowledgments

Chapter 1: What Is Scenario-Based e-Learning

Scenario-Based e-Learning: A First Look

What Do You think?

Scenario-Based e-Learning Defined

Scenario-Based vs. Directive Training Environments

What Scenario-Based e-Learning Is Not

Six Reasons to Consider Scenario-Based e-Learning Now

What Do You Think? Revisited

Coming Next

Additional Resources

Scenario-Based e-Learning and You: Why Now?

Chapter 2: When to Use Scenario-Based e-Learning

Consider Scenario-Based Learning for Strategic Tasks

What Do You Think?

Situations That Call for Scenario-Based e-Learning

Eight Scenario-Based Learning Domains

Scenario-Based Multimedia Interfaces

Meet the Scenario-Based e-Learning Samples

Coming Next

Additional Resources

Scenario-Based e-Learning and You: Your Scenario-Based e-Learning Opportunities

Chapter 3: Design of Scenario-Based e-Learning

Overview of a Scenario-Based e-Learning Design Model

Modes and Media in Scenario-Based e-Learning

Coming Next

Additional Resources

Scenario-Based e-Learning and You: Your Draft Design Model

Chapter 4: Defining Scenario Outcomes

Outcome Deliverables for Learning Domains

Assess the Complexity of your Outcome Responses

What Do You Think?

Translate Your Learning Objectives

Scenario Outcomes and Multimedia Interfaces

What Do You Think? Revisited

Coming Next

Additional Resources

Scenario-Based e-Learning and You: Translating Your Objectives

Chapter 5: Designing the Trigger Event and Case Data

What Do You Think?

Planning the Trigger Event

Defining Case Data

What Do You Think? Revisited

Coming Next

Scenario-Based e-Learning and You: Defining Your Trigger Event and Case Data

Chapter 6: Building Guidance in Scenario-Based e-Learning

What Do You Think

What Is Guidance?

Option 1: Fade Support from High to Low

Option  2: Move from Simple to Complex

Option 3: Consider Open vs. Closed Response Options

Option 4: Consider Interface/Navigation Design

Option 5: Add Training Wheels

Option 6: Incorporate Coaching and Advisors

Option 7: Embed Worksheets

Option 8: Adjust Feedback

Option 9: Make Learning Collaborative

What Do You Think? Revisited

Coming Next

Additional Resources

Scenario-Based e-Learning and You: Defining Guidance

Chapter 7: Putting the “L” in Scenario-Based e-Learning

What Do You Think?

Integrating Knowledge and Skill Resources

Tutorials

Reference

Examples

Instructors

What Do You Think? Revisited

Coming Next

Resources

Scenario-Based e-Learning and You: Defining Instructional Resources

Chapter 8: Designing Feedback and Reflection

The Power of Feedback

Learning from Mistakes

Types of Feedback

What Do You Think?

Feedback in a Nutshell

Feedback and Reflection in Learning Domains

What Do You Think? Revisited

Coming Next

Additional Resources

Scenario-Based e-Learning and You: Defining Feedback

Chapter 9: Evaluation of Scenario-Based e-Learning

What Do You Think?

Focusing Your Evaluation

Back to the Basics: Test Reliability and Validity

Test Items for Scenario-Based e-Learning

Did I Pass the Test?

Testing with Online Scenarios

What Do You Think? Revisited

Coming Next

Additional Resources

Scenario-Based e-Learning and You: Planning Your Evaluation

Chapter 10: Does Scenario-Based e-Learning Work?

Does It Work?

Is It Efficient?

Does It Motivate?

What Features Make a Difference?

What Do You Think?

Limits of Research

Discovery Learning Does Not Work

Guided Discovery Can Have Learning Advantages over “Traditional” Instruction

Learning Scaffolding Is Essential for Success

Guided Discovery Can Be More Motivating Than “Traditional” Instruction

Feedback and Reflection Promote Learning

Visual Representations Should Be Congruent with Your Learning Goals

Can Scenario-Based e-Learning Accelerate Expertise?

Research on Scenario-Based e-Learning—The Bottom Line

What Do You Think? Revisited

Coming Next

Additional Resources

Scenario-Based e-Learning and You: Evidence-Based Decisions

Chapter 11: Eliciting Critical Thinking Skills for Scenario-Based e-Learning

What Is Knowledge Elicitation?

What Do You Think?

Three Approaches to Knowledge Elicitation

Which Elicitation Method Should You Use?

Types of Knowledge and Skill to Elicit

Incorporating Critical Thinking Skills into Your Lessons

Guidelines for Success

What Do You Think? Revisited

Coming Next

Additional Resources

Scenario-Based e-Learning and You: Eliciting Tacit Knowledge

Chapter 12: Implementing Scenario-Based e-Learning

What Do you Think?

Four Steps to Project Success

Step One: Present a Strong Business Case

Step Two: Plan Your Project

Step Three: Design Your Approach

Step Four: Develop Your First Scenario

What Do You Think? Revisited

Coming Next: Your Scenario-Based e-Learning Project

Additional Resources

Scenario-Based e-Learning and You: Planning Your Implementation

Appendix A: An Introduction to the Scenario-Based e-Learning Examples

Appendix B: Repeated Figures

Appendix C: Reliability and Validity for Learning Measures for Scenario-Based e-Learning

List of Figures and Tables

Glossary

References

About the Author

Index

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Dr. Ruth Colvin Clark has worked for over 20 years with training professionals assigned to design, develop, and select effective training for classroom or computer delivery. She is widely published in training and performance improvement periodicals and was recently bestowed a Distinguished Professional Service Award from ISPI. She is the co-author of the best-selling e-Learning and the Science of Instruction.

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