Building Better Teams: 70 Tools and Techniques for Strengthening Performance Within and Across Teams
July 2012, ©2012, Pfeiffer
Over the past 10 years in the field of human and organizational development, the approach to team building has moved from problem solving and conflict management to helping work groups and organizations build a foundation of trust, cooperation, and mutual support. Focusing on collaboration rather than resolving conflict, Building Better Teams: 70 Tools and Techniques for Strengthening Performance Within and Across Teams offers a fresh approach to team building. It provides proven tools for the most common needs of teams, including establishing trust, building consensus, managing change, working virtually and across boundaries, and dealing with setbacks.
List of Tools vii
List of Figures and Tables xi
About the Authors xv
About the Contributors xix
SECTION ONE A Systematic Approach to Team Building 1
Chapter 1 Getting Started 3
Chapter 2 Planning the Team-Building Session 11
Chapter 3 Implementation, Action Planning, and Follow-Up 25
Chapter 4 Selecting the Right Team-Building Tools 39
SECTION TWO Managing Team-Building Challenges 47
Chapter 5 Clarifying Future Direction 49
Chapter 6 Fostering Team Innovation 63
Chapter 7 Establishing Mutual Trust and Collaboration 79
Chapter 8 Managing Change 107
Chapter 9 Building Commitment 131
Chapter 10 Managing Organizational Boundaries 151
Chapter 11 Working Virtually 171
Chapter 12 Overcoming Setbacks 199
Chapter 13 Managing Across Cultures 217
SECTION THREE Tools and Techniques for Team Building 241
Chapter 14 The Tool Kit 243
Robert W. Barner, Ph.D., is the associate director of executive education and a faculty member within the Annette Caldwell Simmons School of Education and Human Development at Southern Methodist University. He is also the owner of Plano Executive Advisory Services.
Charlotte P. Barner, Ed.D., is an executive consultant and adjunct professor and student advisor for the Annette Caldwell Simmons School of Education and Human Development at Southern Methodist University.
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