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Grab More Market Share: How to Wrangle Business Away from Lazy Competitors

ISBN: 978-1-118-13004-9
Hardcover
105 pages
September 2011
US $22.95 Add to Cart

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Grab More Market Share: How to Wrangle Business Away from Lazy Competitors (1118130049) cover image
Other Available Formats: E-book

Acknowledgments ix

Leaders, Read This First xi

Chapter 1 First, You Must Attack Market Share 1

Chapter 2 Don't Let the Culture Embarrass You 9

Chapter 3 They Want Customer Urgency . . . Not Customer Service 23

Chapter 4 User-Generated Leadership Rocks! 37

Chapter 5 Which Trusted Advisors Will Lead the Recovery? 51

Chapter 6 Not All Contrarian Thinkers Are Crazy 63

Chapter 7 To Office or Not to Office 83

Last Words 93

Backing Up These Outrageous Claims 95

About the Author 105

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